Here at EYE-Q we are happy to once again provide all your vision care, optical and MedSpa needs. We have made all required changes to our processes to meet, and in many cases exceed, local, State and Federal COVID-19 guidelines. Please bring your own mask to your visit and be prepared to go through a screening process that includes having your temperature taken – this is the same process that our masked employees, guests and vendors go through daily to ensure the safest environment for your care.
You will notice new expanded waiting rooms in our facilities to support social distancing protocol, and if possible we’d prefer you attend your appointments alone to decrease the number of people in the building. Soon we will expand our hours to also include very early morning or early evening appointments to further support social distancing. Our eye exam chairs have a clear protective barrier installed between you and our masked doctors to provide an extra layer of safety. Additionally, we’ve hired staff whose only responsibility is to clean surfaces throughout our facilities all day, every day. Curbside pick-up is available for glasses and contacts in Fresno, and your favorite MedSpa products can also be delivered to you curbside. Contact lenses can be shipped directly to your home. We’ve elevated our service to better serve you.
We also have a new automated check in process that allows you to check in for your appointment from your mobile phone before you even enter the building! For the ultimate convenience we offer Telehealth virtual visits with our doctors using your camera enabled smart phone, tablet or computer. These appointments are covered by most insurances and appropriate for patients with red, swollen, or itchy eyes, eye drainage, or to discuss medication management with your doctor. Give us a call at (559) 486-2000 to schedule a Telehealth appointment, or request one by clicking on the Services tab along the top of our website, and then selecting Telehealth.
We look forward to caring for you soon and welcoming you to the ‘new’ EYE-Q!
F. Campbell Waldrop, MD
President, EYE-Q Board of Directors